This Shipping Policy describes how orders are prepared, dispatched, and delivered after purchase through our online store.
At this time, shipping services are available within Australia only.
Orders requesting delivery outside Australia are not supported.
Shipping costs are calculated based on the order total:
Orders with a total value of 79.99 or more qualify for free shipping
Orders below this amount are subject to a shipping fee of 3.99
The applicable shipping cost is shown at checkout before payment is completed.
Orders placed during business days before 18:30 are considered for processing on the same day.
Orders submitted after 18:00, or on non-business days, enter processing on the next working day.
All time references follow Australian Time.
After payment confirmation, orders usually enter preparation within 1–3 business days.
Handling time refers to internal processing before the order is handed over to the carrier.
Once dispatched, delivery typically takes 5–10 business days.
Actual delivery duration may vary depending on location, carrier schedules, or external factors.
We work with commonly used domestic carriers in Australia, including but not limited to:
Australia Post
Sendle
Fastway Couriers
The selected carrier for each order is determined during dispatch.
After shipment, an email is sent containing order details such as the order number, payment reference, and carrier information.
Customers may check order progress through the Order Tracking page by entering the order number together with the email address or phone number used at checkout.
Responsibility for the order transfers once it is handed over to the carrier.
We are not responsible for delivery delays, routing changes, or loss occurring during transit.
Customers are responsible for providing complete and accurate delivery information.
Upon delivery, customers are advised to inspect the package and items promptly.
If visible damage or missing items are identified, contacting us with supporting photos helps with further review.
For shipping-related questions or order status inquiries, please contact us:
Contact Address: 817 9 MILE RD,SAINT MARYS,WV,26170,US
Customer Service Phone: +1(351)501-4768
Customer Service Email: wholesalehelp@habithull.com
Business Hours: Monday to Friday, 9:30–12:30 and 14:30–18:30 (Australian Time)
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