Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our online store and services.

1. Scope of This Policy

This policy applies to all personal data collected through our website, order processes, customer support communications, and related online interactions.
It covers information you provide directly as well as data generated through normal website usage.

2. Information We Collect

Depending on your interactions, we may collect:

• Contact details: Name, email address, phone number, and shipping address.
• Order information: Order numbers, payment references, and transaction status.
• Technical data: Browser type, device information, and access timestamps.

We collect information only when necessary to provide services or manage orders.

3. Use of Cookies and Similar Technologies

We use cookies to:

• Ensure basic website functionality.
• Improve navigation and user experience.
• Understand how visitors interact with our site.

Cookies may store session-related or preference-related information. You can manage or disable cookies via your browser settings. Continued use of our site indicates acknowledgment of cookie usage.

4. Use and Sharing of Information

We use personal data for purposes such as:

• Processing and managing orders.
• Responding to inquiries and support requests.
• Improving website performance and user experience.
• Meeting administrative, accounting, or regulatory requirements.

We do not share your personal information beyond what is necessary for these purposes.

5. Data Storage and Retention

Personal information is retained only as long as it is relevant to the purpose for which it was collected.
Cookie data may be retained according to browser or system requirements.
You have the right to understand how your data is stored and request adjustments where applicable.

6. User Rights

You may:

• Request access to your personal data.
• Ask for corrections.
• Request deletion where applicable.
• Withdraw previously provided consent.

All requests are reviewed according to applicable data protection laws.

7. Legal Basis for Data Processing

We process personal data under the following lawful grounds (GDPR-aligned):

• Contract performance: Fulfilling orders and providing purchased services.
• Explicit consent: Subscribing to newsletters or other communications.
• Legal obligations: Compliance with tax, accounting, and regulatory requirements.
• Legitimate interests: Improving service quality and preventing misuse.

8. Data Security Measures

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss.
Access is limited to situations where it is necessary for operational purposes.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.
The latest version is always available on our website.

10. Contact Information

For questions about privacy or personal data handling, contact us:

Address: 817 9 Mile Rd, Saint Marys, WV 26170, US
Phone: +1 (351) 501-4768
Email: wholesalehelp@habithull.com
Business Hours: Monday to Friday, 9:30–12:30 and 14:30–18:30 (Australian Time)