About Us

This About Us Policy provides general information about how our online store operates, the type of products offered, and how users may interact with our services.

1. Store Operation Overview

We operate an online-only retail platform offering home and outdoor living products.
All product browsing, ordering, and customer support interactions are conducted through digital channels. No in-person sales or offline services are provided.

2. Product Scope

Our product selection focuses on functional household and outdoor items.
Categories currently available include, but are not limited to:

• Drain racks

• Storage racks and frames

• Washbasin bathroom cabinets

• Patio hanging chairs

Product availability may change as listings are updated or adjusted.

3. Information Transparency

We aim to present product descriptions, specifications, and images in a clear and understandable manner.
All displayed information is intended to assist users in making informed purchasing decisions before placing an order.

4. Order Handling and Support

Orders placed through the website are processed in accordance with our published policies, including the Shipping Policy, Order Cancellation Policy, Return  Exchange Policy, and Refund Policy.
Customer inquiries are handled through the contact channels listed on the website during stated business hours.

5. Policy Alignment

This About Us Policy should be read together with other applicable policies available on the site.
Each policy explains a specific aspect of how services, orders, payments, and personal data are managed.

6. Policy Updates

This policy may be updated from time to time to reflect changes in operations or service structure.
The latest version will always be made available on the website.

7. Contact Information

For general questions related to store operations or policies, please contact us:

Contact Address: 817 9 MILE RD,SAINT MARYS,WV,26170,US
Customer Service Phone: +1(351)501-4768
Customer Service Email: wholesalehelp@habithull.com
Business Hours: Monday to Friday, 9:30–12:30 and 14:30–18:30 (Australian Time)